Social Welfare · Government of Tamil Nadu
Coimbatore District Welfare Desk
Cases assigned from Ministry · Synced with Ministry · Last updated 10 min ago
3 HIGH — action needed Switch role
Good morning, Kavitha R.
Here is your Coimbatore district status as of Monday, 3 August 2026
Ministry sync: Live · Last updated 4 minutes ago
Needs your action before noon
AI-prioritised · Ranked by urgency
URGENT🛡️ DV Support
DV-1970-0441
Lakshmi R., 28 — Anna Nagar
Silent SMS received 4h 22min ago. AI score 94/100. Officer dispatched but arrival not confirmed.
Waiting: 4 hours 22 minutes
Action needed: Confirm officer arrival status immediately
HIGH🔍 Fraud Investigation
CASE-002
Meena K. — Madurai
Deceased registry match. ₹14,000 disbursed post-death. Assigned by Ministry 2 hours ago. Field verification not yet ordered.
Waiting: 2 hours
Action needed: Order field verification or freeze disbursement
HIGH🎓 Dropout Alert
PP-1970-0112
Divya M., 19 — Thanjavur Govt Arts College
Attendance 54%. Suspension threshold in 6 days. No counsellor assigned yet. AI flagged 9 days ago.
Waiting: 9 days since flagged
Action needed: Assign welfare counsellor today
Coimbatore District — Case concentration by zone
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HIGH priority casesCases in progressNo urgent cases
New cases vs Resolved — Last 30 days
Weekly buckets · Green surplus = clearing backlog
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Assigned by Ministry — Since your last login
8 new cases landed in your queue overnight · 3 need action today
Case IDCategoryPerson + LocationIssue SummaryAssigned AtPriorityAction
CASE-002FraudMeena K., CoimbatoreDeceased registry match · ₹14,000Yesterday 11:42 PMHIGHOpen Case →
DV-1970-0441DVLakshmi R., Anna NagarSilent SMS · Score 94/100Today 5:20 AMURGENTOpen Case →
GRV-1970-0428GrievanceAnonymousDV case · No officer responseToday 6:14 AMHIGHOpen Case →
CASE-003FraudLakshmi T., TrichyDuplicate Aadhaar two districtsYesterday 9:30 PMHIGHOpen Case →
SLA Breach Risk — Next 24 hours
These cases will breach response SLA if not actioned today
GRV-1970-0441 · Grievance
Radhika S. — Payment not received KMUT
SLA: 3 days · Remaining: 6 hours
If not resolved by 3 PM today, this breaches the 3-day grievance SLA and auto-escalates to Ministry.
CASE-004 · Fraud
Sumathi R. — Marriage Assistance duplicate
SLA: 7 days · Remaining: 18 hours
Field verification ordered 6 days ago. Officer report not yet submitted. Follow up with Officer Rajan M.
PP-1970-0112 · Dropout Alert
Divya M. — Attendance 54%
SLA: Self-imposed · Remaining: Suspension in 6 days
Counsellor not yet assigned. Each day of delay reduces intervention success probability.
Recent activity — Last 24 hours
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